Patient Information



    Information Handouts


    • Appointments
    • Billing Policy Update 1st January 2024 – If you would like more information please call reception on 5221 5044
    • Booking Online
    • GP Management Plans (Care Plans and Team Care Arrangements)
    • Health Assessments
    • Iron Infusions
    • Management of Personal Health Information
    • Repeat Prescriptions
    • Referrals
    • Reminders
    • Results
    • Skin Check Clinic
    • Skin Lesion
    Appointments

    Appointments can be booked via reception staff on 03 5221 5044 or online here

    If you are unable to find a suitable appointment online please call the practice as some appointments are not available online.

    If there are no appointments available our nursing team can triage your condition and ensure you receive the care you require in an appropriate time

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    Billing Policy Update 1st January 2024 – If you would like more information please call reception on 5221 5044

    The doctors at Newtown Medical Centre bill privately and fees are charged at the discretion of the treating doctor

    Childhood Immunisations are direct billed to Medicare as part of your doctor’s commitment to the community.

    Please see the current Fee list

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    Booking Online

    Standard Consultations are booked for approximately 15 minutes. If you have multiple or complex issues please book a double appointment. The same gap payment applies to both standard and long consultation, but more time will be available to address your health needs.

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    GP Management Plans (Care Plans and Team Care Arrangements)

    Your GP may recommend that you book in a ‘Care plan’ Appointment.
    Care plans allow time outside your normal consultations to ensure the best management of your chronic medical conditions. They are billed directly to Medicare with no out of pocket cost.

    Patients are eligible if they have a medical condition lasting longer than 6 months. Common conditions include arthritis, osteoporosis, heart and lung disease, diabetes and many more.

    Care plans are facilitated by our nursing team and include time with your GP, and they focus on aligning both the GP and your health goals so that we are all working together towards better health.

    If you have allied health practitioners involved in the care of that condition, you may be eligible for a referral for 5 medicare funded allied health consultations (individual allied health determine if there is a gap with these consultations).

    Speak to your GP or one of the reception staff to find out more.

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    Health Assessments

    Did you know that anyone over the age of 75 is entitled to a free, yearly, comprehensive medical health assessment?

    Health assessments are undertaken by the Practice Nurse and your GP and are billed directly to Medicare with no out of pocket cost to you.

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    Iron Infusions

    Your Doctor has asked that you have an iron infusion. You will have been given a prescription for Ferrinject…

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    Management of Personal Health Information

    Access to Personal Health Information…

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    Repeat Prescriptions

    You are able to book online for repeat prescriptions however the doctor may need to see you or arrange a telehealth appointment in which case reception will call you.  Standard consultation fees may apply. Otherwise a fee of $20 is payable for the prescription.  When booking online you will be asked to fill in your payment details.

    Prescriptions for addictive medications such as opiates, sleeping tables and authority prescriptions will require an appointment regardless.

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    Referrals

    Referrals to specialists from GPs are generally valid for 12 months. If you require a referral please arrange this via your GP appointment.

    If you urgently require a referral for a specialist already involved in your care, and you are unable to see your GP please contact reception.

    Please note, our doctor is unable to ‘back date’ any referral.

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    Reminders

    Preventative health care is important to your GP.  They may send a reminders for various screening tests via text message. Please do not rely on your GP to send reminders but take control of your own health journey.

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    Results

    We strongly recommend making a follow up appointment to review your results with your GP. Most results return within 2-5 days to the practice.

    You may receive a phone call from reception whilst awaiting your results to make an ‘urgent’ or ‘ non urgent’ appointment. This means your GP has reviewed your results and requires you to book an appointment to discuss.

    If results require immediate attention your doctor or one of the staff will try and contact you as soon as possible. This may necessitate calling your emergency contact.

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    Skin Check Clinic

    If you have a suspicious skin lesion or just haven’t had your skin checked in a while please talk to your GP, they will be able to arrange for a skin cancer check.

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    Skin Lesion

    Your Doctor has asked you to book in to have a lesion removed. This may be: A shave biopsy or punch biopsy…

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