Newtown Medical Billing and Payment Policy

Newtown Medical is a private billing practice. Patients need to pay for any services provided by the clinic.

The GPs at Newtown Medical Centre operate as individual independent contractors with the exception of our GP registrars. Each GP is responsible for their own billings and fees, although the practice has standard private fees set and listed below.

Whenever possible, we will process your Medicare rebate at the time of payment, provided you have a valid Medicare card.

Our fees are reviewed annually and may increase each year on the 1st of July.  Please check the current fee schedule before your appointment or speak with one of our reception team, if you have any questions about fees.

Laboratory tests and pathology services including swabs, biopsies, pap smears, and blood tests are not billed through Newtown Medical Centre. These services are generally provided and billed by external pathology providers. Depending on the test and your eligibility, pathology serviced may be covered by Medicare or private health insurance, or there may be an out-of-pocket cost payable directly to the pathology provider.

Billing information for patient consultations

The fee schedule applies to consultations from Monday to Friday. A $10.00 surcharge will apply to consultations on Saturday.

Additional fees may apply for nursing services for procedure or vaccines.

Work cover/TAC

Newtown Medical Centre does not accept new WorkCover or TAC claims.

For patients with existing WorkCover or TAC claims, consultations are privately billed, with payment required at the time of the consultation.

Patients are responsible for submitting their receipt and claiming any eligible reimbursement directly from WorkCover or TAC. Newtown Medical Centre does not process WorkCover or TAC claims or direct billing on behalf of patients.

Billing Information Effective 1st July 2026

Procedure Fees

Treatment Room Fees

Treatment room fees are billed to the practice to cover nursing time and the cost of consumables.

Private Vaccine fees

If you also have a consultation with your vaccine, that is not related to your vaccine additional fees will apply.

Please note that the cost of vaccines and other third-party services (beyond our control) may increase at any time without prior notice.

Vaccines that are part of the immunisation schedule are bulk billed

Medical File Transfer Fee

Full medical records transfer fees begin at $40.00 plus GST. The records will be either faxed, copied, sent via encryption or via
registered post depending on the size of the file and preferred method of request.

Patient Health summaries are provided at no charge. Upon receiving a written request from our new practice, we will send them
directly to them free of charge.

Non-attendance, late cancelations and later arrival for appointments

As the doctors at Newtown Medical are regularly fully booked, we have patients who miss out on appointments and are on a waiting list to be seen in the case of a cancellation. We understand that things pop up and you may need to reschedule your appointment. However, we do ask that you provide us with at least 2 hours’ notice prior to your appointment time so that we can attempt to fit other patients in. Our SMS appointment reminder alerts you to our policy for non-attendance, late cancellation, and late arrival for your scheduled appointment.

If you do not provide notice:

• DNA/Late cancellation process – you will receive a text message or email advising that a DNA fee will be charged ($50 for a standard appointment, $100 for a long appointment) and you will be emailed the invoice if we are unable to contact you via phone.

If there have been extenuating circumstances that have resulted in your non-attendance, please email reception on reception@newtownmc.com.au or call 03 5221 5044 and your individual situation will be discussed with your regular GP. As we are conscious of running on time, please be aware that if you arrive late for your appointment your GP may not be able to see you. If they do see you, they will only be able to offer you a consultation up to the time your appointment should have concluded. For example, if you have booked a 15-minute appointment at 10am and you arrive at 10.05am, the doctor will only be able to see you until 10.15am. If you have arrived too late and your GP cannot see you, the above policy and fees will apply.

Please be advised that if you are paying by credit card or debit cards then a Tyro surcharge will apply